Federal government decision-makers look to innovative technologies as a means of better serving their constituents. With a track record of scope creep, budget overruns, and delays, federal government decision-makers realize that in order to effectively launch these new innovations they must improve their ability to deliver.
Executive Summary
In September 2014, Booz Allen Hamilton commissioned Forrester Consulting to evaluate the development and delivery of large-scale technology transformation projects in the US federal government. We specifically explored the difficulties in delivering large-scale IT projects in the federal government and what can be done to ensure such projects are delivered successfully. To do so, Forrester conducted in-depth interviews with 12 senior IT decision-makers at federal government agencies.
Key Findings
- Agencies embrace project management methodologies, in theory.
- Change management proves challenging but critical to project success.
- Agencies look to project delivery partners to fill gaps in their own skills and method.
- They want partners that are informed about their business…
- … and ready to share in the risk.
