Our Core Areas
We work side by side with our clients across the entire service delivery lifecycle. We help our clients prepare, navigate, and respond to change, while providing the critical support they need to meet their most important challenges.
In a complex, evolving federal regulatory environment, roadblocks can emerge frequently and without notice. We’re here to help clients navigate, understand, and position your organization to best respond to policy and regulatory changes. We combine feedback from our clients with our expert knowledge of current federal regulatory practices to evaluate problems on a case-by-case basis, and we work tirelessly to help clients find the optimal paths to efficiency.
Transactional, back-office services are costly and complicated to deliver. Federal agencies increasingly need to reduce costs, while improving focus on their core competencies. At Booz Allen, we believe that orchestrating a two-way relationship between the customer and provider drives efficiencies, and enables clients to focus on mission priorities. We help clients select optimal service delivery models by providing relevant and meaningful insights, simplifying their complex problems, and innovating where appropriate. We work side-by-side with clients to help them evaluate opportunities and outsource transactional services to more specialized entities. We aid them in making informed decisions about which services to outsource, so that they can identify and analyze the best service providers to match their unique needs. We bring a century-proven management approach to helping clients prepare for impending change, standardizing process-defining metrics and improving the cultural readiness of their organizations.
Delivering better services to customers increasingly demands streamlined, efficient systems. The evolution towards true “as a service” operating models—where non-core functions of organizations are strategically outsourced—has facilitated sharing services across a broad range of agencies and environments. Booz Allen is helping build this future by driving both current and future shared service providers to deliver front and back office functions. We’re there from the initial strategy sessions, all the way through final implementation. We utilize our diverse knowledge and skill sets to build optimal service delivery models for Financial Management, Human Resources, Commodity IT, Geospatial, Mission Acquisition, and Analytics spaces. Using our next-generation analytics capabilities and cutting-edge products, we can provide the continuous support federal agencies need to accomplish their most important missions.
Our Capabilities
Our Strategic Service Delivery offerings help both customers and service providers get the insights they need today to make the best decisions tomorrow.
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Customer Strategy and Innovation
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Customer Delivery and Optimization
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Provider Strategy and Innovation
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Provider Delivery and Optimization
Meet Our People
Careers
Interested in careers in strategic service delivery? Then click the button below to learn about current offerings.