Operations

Government agencies are under scrutiny to perform more efficiently and effectively. There is pressure to control spending while also improving services for citizens and aggressively pursuing important policy initiatives.

The result is an increased focus on process improvement—accomplishing more with fewer resources, streamlining information services and processes, reducing fraud, waste, and abuse, and improving productivity.

For many organizations, business processes are ineffective and inefficient, and include duplicative and manual activities. Our transformational programs are grounded in organization and process improvement to improve organizational effectiveness, manage change, and boost performance. 

We work alongside our clients in redesigning their organization’s structure to fit its mission and strategy, aligning its business purpose and improving operations and performance through a range of capabilities and leading-edge approaches, including strategic sourcing and Lean Six Sigma.

Booz Allen also develops proprietary process improvement tools and methodologies, including Mission DNA and ProcessQuick™, to help clients operate more efficiently and effectively.