Application proliferation. Budget challenges. Outdated and inefficient processes, procedures, and policies. How can government and commercial organizations achieve optimal IT operations in the face of today’s increasingly complex IT environment? Booz Allen’s Application Managed Services (AMS) are grounded in more than 20 years of experience successfully operating, maintaining, and enhancing applications in diverse technological environments across defense, civilian, and security clients. We know it’s about more than just keeping the lights on. Our comprehensive AMS framework guides a methodical, phased, performance-based approach that focuses on improving efficiencies and reducing expenses.
We understand the complicated and costly challenge for IT managers—the lack of visibility into your organization’s vast array of applications, maintaining mission effectiveness or profitability with limited resources. Our IT and AMS experts work hand in hand with clients to find and implement ways to optimize application efficiency and performance.
Key to the success of our AMS approach are service-level metrics that provide measurable results and ensure a quality program from initiation to execution. We’ve helped our clients achieve significant cost savings and continuous improvements in efficiency, service quality, customer satisfaction, and investment value:
Defense AgencyAt a Defense agency, we reduced system rework by 28 percent through the development of a comprehensive enterprise architecture backed by a detailed sequencing plan for technology and software enhancements.
Public Health InstitueAt a public health institute, across 15 years, we deployed more than 200 releases, supporting 20-plus mission critical applications, while continuously improving functionality, evolving technology, and meeting specialized legislative mandates.
Financial RegulatorAt a financial regulator, we consolidated more than 230 high risk applications from 50 different contractors within 4 months, reducing the IT operational costs by 20 percent and improving customer satisfaction by 30 percent.
AS AMS delivery models evolve and complexities and costs surge, agencies and organizations will need sustainable solutions that can be integrated across application lifecycles. Our AMS services enable continuous and measurable cost savings, drive performance and improvement and innovate application platforms to achieve results. That’s not just keeping the lights on, that’s powering the whole neighborhood.